Loan modification - Changes certain terms of your loan to help make your payments or terms more manageable.Deferral program - Defer all your missed payments to the end of your loan term - repay them all at once when you pay off or refinance your loan, or no longer own your home.Repayment plan - Find a manageable plan to catch up on missed payments. ![]() You may be eligible for one of the programs below. If you’re unable to resume payments after forbearance, call 1-80 right away. Learn about other payment assistance options You may be eligible for other options besides payment suspension (forbearance). Make a payment with online banking, call us at 1-80, or mail your payment to the address on your monthly statement. You can make payments - even partial payments - during forbearance or end forbearance at any time. NOTE: If you accept a forbearance, you will also be ineligible for new loans and credit from Wells Fargo - including a new mortgage or mortgage refinance, auto and personal loans, credit cards, and additional home equity funds - until your financial hardship is over and certain conditions are met like ending your forbearance and resolving any missed payments. If you’re able, you should continue to make payments because you may need to repay the outstanding balance including any missed payments or escrow shortages later. A forbearance does not cancel your payments If you have multiple accounts, forbearance must be requested and extended on each account separately. If you need additional time to recover, you can request an extension for another six months. If your loan was current when you requested assistance, we'll report your loan as current with a comment about the forbearance. You can find information about the end of the COVID-19 national emergency by contacting FEMA at 1-80 or visiting .ĭuring the short-term forbearance, we won’t charge you late fees, report any additional missed payments to consumer reporting agencies, or refer your loan to foreclosure. Because the COVID-19 national emergency has ended, new forbearance or forbearance extensions may no longer be available depending on your loan type.
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